Mission Statement:

The mission of Heaton Bennett Insurance, LP is to deliver an exemplary service experience to our clients while maintaining integrity and a high standard of ethics. We will achieve this by providing sound insurance protection at the most competitive premiums. Our highly trained and licensed professionals will set a standard of teamwork unparalleled in our industry. Profitable agency growth will be maintained through consistent team member development and a professional client centeredapproach that far exceeds our competition's best efforts.

Heaton Bennett Insurance is an Independent Insurance Agency; we represent many different carriers. We can find the one that is right for you and/or your business. Leave the work to us.

We are a progressive, full-service Independent Agency. We take pride in providing our clients with diversified products to fit their personalized needs. We are a locally owned, Trusted Choice Insurance Agency serving the residents and businesses of not only Austin, but the entire state of Texas; this is our community too. With that in mind, we treat all of our clients with utmost respect and importance.

We currently serve numerous satisfied businesses and residents with our personalized service, sound risk management principles, quality carriers and progressive pricing. With experience and poise we can provide you auto, renters, home, business coverage and much more. Call us today get a free quote and begin your journey towards reliable and affordable insurance.

What is an independent insurance agent and are there any benefits to choosing one over a traditional agent?

An independent insurance agent is an individual that does not work for any specific insurance company, instead they offer policies from several different companies and can help you find the best one for your particular needs.

More Options

Choosing to work with one insurance company can limit your choices when it comes to finding the coverage you need. If they don’t have what you want, you’re forced to settle for what they have. An independent agent, however, will show you all the options from several companies and help you find the one that’s right for you.


When you’re presented with multiple insurance companies’ offerings, your independent agent can help you find one that is substantially less expensive than others while still providing the coverage you need.


An independent agent is able to provide unbiased advice on which company offers the best protection and has the best customer experience. An agent that works for a particular company will try to convince you that they are the best option no matter your particular needs.

Staff Members

Main Location (map)

Nancy Heaton

Nancy HeatonPresident

(Direct Line: 512-354-7170)

Nancy Heaton, a born and raised Austinite, is a native to the insurance world as well. She is married to Ted Heaton, who also works in the insurance industry. Together, Ted and Nancy have two daughters, Meredythe and Margaret. Meredythe is a Partner at the Austin office of the law firm, Walters, Balido & Crain, LLP. She was named a Rising Star amongst all lawyers in Texas under 40 years old in 2021. Margaret has elected to pursue the family business of insurance and currently works as an Executive Assistant and Marketing Director for State Farm Insurance.

Nancy has worked in the insurance field since 1981. Currently, Nancy co-manages the agency. In her free time, Nancy enjoys cheering on our University of Texas Longhorns. Many evenings you can spot her circling the Hike and Bike Trail or attending live music shows at Austin City Limits, while she spends her days antique shopping around the greater Austin area.



Ross Bennett

Ross BennettVice President

(Direct Line: 512-354-7176)

Ross is a native Texan and grew up in the Fort Worth area. He is a graduate of Texas Christian University class of 2008. Ross is an alumnus of the Kappa Sigma fraternity. In June 2010, Ross joined the insurance industry and now co-manages the agency.

As an Insurance Agent and Financial Advisor, Ross utilizes a holistic approach with his clients, serving as their trusted advisor across many platforms: Business Insurance, Personal Insurance, Risk Management, Life Insurance, Group Health, Employee Benefits, and Retirement Planning. He strives to be an efficient and dependable resource for all of his clients.

Ross is also the president and partner of Agent First Alliance, an insurance agency network/cluster headquartered in Austin, Texas.

Ross enjoys going to the movies, playing golf, hunting, and is a Cowboys football fan. Ross is married to Amy, and they have two children, Lily and Lucas. Together they love to travel, volunteer their time in the community and their church, as well as, spend time with family and friends.


  • Insurance Licenses include: Property & Casualty, and Life & Health in TX
  • TX Insurance License # 1620534
  • Licensed to sell securities in TX
  • Series 7 & 66 registered
  • Financial Professional of MML Investor Services, LLC



Mike Bando

Mike BandoAgent

(Direct Line: 512-354-7177)

Mike Bando graduated from San Diego Christian College with a B.A. in Social Science. He played baseball for two years before going on to coach at his alma mater in 2011. Additionally, Mike obtained his M.A. degree in Athletic Administration from Concordia University Irvine in 2015.

From 2011 to 2015, Mike was primarily involved in baseball as both a coach and a manager of a collegiate summer baseball team. In February 2016, Mike and his wife, Amy, had a beautiful baby girl, Bella. This officially prompted him to change vocations from athletics to insurance, in order to provide a more stable environment for his family. In August 2016, Mike obtained his General Lines Life & Health insurance license and in December 2016, Mike obtained his General Lines P&C license.



Renee Heidemann

Renee HeidemannOperations Manager

(Direct Line: 512-354-7174)



Ashley Simmons

Ashley SimmonsOffice Manager

(Direct Line: 512-354-7180)



Estella Hernandez

Estella HernandezCommercial Lines Supervisor

(Direct Line: 512-354-7172)



Raina Vasquez

Raina VasquezCommercial Marketing Lead

(Direct Line: 512-354-7183)



Anika Munoz-Perez

Anika Munoz-PerezCommercial Service Advisor

(Direct Line: 512-354-7173)



Jose Contreras

Jose ContrerasPersonal Lines Sales Agent

(Direct Line: 512-354-7184)



Gabby Munoz

Gabby MunozPersonal Lines Sales Agent

(Direct Line: 512-975-2017)



Armon Ferrari

Armon FerrariPersonal Lines Sales Agent

(Direct Line: 512-354-7178)



Isabel Rosales

Isabel RosalesPersonal Lines Sales Agent

(Direct Line: 512-354-7182)



Vickie Alvarado

Vickie AlvaradoPersonal Lines Customer Service Representative

(Direct Line: 512-354-7185)



Marissa Acuna

Marissa AcunaPersonal Lines Customer Service Representative

(Direct Line: 512-354-7186)